Customer Success Guide

HQ Gliwice

Medior: 5000 - 7500 PLN (B2B)

Senior: 7500 - 11000 PLN (B2B)

We’ve been expecting you! Ready to take a leap? If you feel like you’re a perfect match to a team that designs and develops digital products for forward-thinking industries like renewable energy, sharing economy services, automotive or mobile marketing (all around the globe!), take this opportunity and apply!


Customer Success Guide

What do you need to get this position?


  • 2+ years of working experience in Business Development, as an Account Management or other similar customer-oriented roles
  • Exceptional communication and interpersonal skills
  • Strong negotiations skills focused on successful deal-closing
  • Experience in building long-lasting business relationships
  • Familiarity with various sales processes
  • Hands-on experience with CRM (HubSpot, Salesforce)
  • The ability to think outside-the-box and create new solutions for different business challenges
  • Excellent command of written and spoken Polish and English (CEFR C1)


  • Proven record of working in the software consulting industry
  • Sufficient technical knowledge to discuss project related issues with clients
  • Experience with agile work environments
  • Established professional network in the EU/UK/US markets

Customer Success Guide

Joining us as a Customer Success Guide means...

  • Becoming a member of Customer Success Team responsible for building win-win partnerships with our Clients, ensuring world-class software service standards and maximizing value delivered to the customer through product discovery and product development.

  • Responding to customer’s product needs in a timely fashion, providing them with relevant and engaging sales materials while working hand in hand with Growth Team.

  • Conducting introductory calls with potential customers to explain them our holistic approach to product development and to present Boldare’s unique value proposition.

  • Preparing sales offers and negotiating contracts with the new customers and upselling Boldare’s services to the current customers.

  • Collaborating with Scrum Masters to execute innovative yet the most effective customer experience strategies.

  • Providing exceptional onboarding experience to the new customers.

  • Building and nurturing relationships with all previous and current customers for maintaining high retention and advocacy results.

Feels like your place-to-be? Keep reading and apply!

Customer Success Guide


Individual career path.

Individual career path. You get our support in the development endeavours of your choice


Wellbeing. We care about #BoldareTeam members as a community - team retreats and other team building activities

Open Source and R&D projects

Open Source and R&D projects e.g. Marble.js, Machine Learning Chapter

Open events and meetups.

Open events and meetups. Front Club, Silesia Dribbble Meetup, No Exceptions Meetup


Holacracy. We empower our people to decide and act without proxies. Go, make things happen!

Iterative workflow.

Iterative workflow. We are working on goals, we test & learn, avoid blockers and deliver quickly. And it works fine!

& benefits

Agile Office.

Agile Office. Super comfy office we designed ourselves

Chillout spaces.

Chillout spaces. Cafe, silence room, chaos room, cinema

Free parking lot

Free parking lot

Fruits & food.

Fruits & food. Weekly lunches, fresh fruits, coffee and snacks

Benefit platform.

Benefit platform. Multisport, medicover, english lessons & more

Flexible work conditions.

Flexible work conditions. Variety of cooperation forms, flexible working hours, partially remote work

How to get
on board


Send your resume

It’s going to be verified. One of our recruiters takes care of you during the whole process and answers all your questions.


Let's talk!

Time to visit our office to talk face-to-face. Meet our team and see how we work.


Trial day

Works both ways. You can take a closer look on the way your team works real-time. We get to know you better :)


Offer? Accepted!

Let’s fire up the engines and start to work together, you're in!

Ready to join?