Could you share any statistics or metrics from this engagement?
I can’t disclose anything specific, but we’ve definitely seen improvements. The presentation of our data is a lot better, much more intuitive, and easier to manipulate by our users. Defects and malfunctions are rare. The system is very stable.
How did Boldare perform from a project management standpoint?
We used JIRA and Basecamp, and they worked very well. We never had any major issues with delayed work or unresponsiveness.
What distinguishes Boldare from other providers?
I would say their technical know-how and their practical experience was a huge differentiator. Boldare was able to guide us, and they understood quickly what kind of technical challenges we had – sometimes better than our own people. When working with them, we didn’t only save time, but they also built us a long-term solution. You don’t always get that when you work with contractors, and I feel like it’s even more uncommon with offshore providers.
In hindsight, are there areas in which they could improve, or things you might do differently?
It would have been nice to see and work with the project management tool before we started working on the project itself, so that we could get used to it. I think everything else went well.