EZYcount - a fintech startup

Please describe your organization.

The company is an online accounting system developed for Swiss companies.

What is your position?

I’m one of the founders.

What business challenge were you trying to address with Boldare?

We needed to redesign our whole accounting system to make it scalable and beautiful, but we didn’t have the resources or the right knowledge, internally. We approached Boldare because they had the right people that could complement our team.

Please describe the scope of their involvement in detail.

The project was divided into two separate parts. The first part involved creating the actual solution, including all of its key features, and the second part involved teaching my people how to use the new application, which was equally as important.

How did you come to work with Boldare?

We looked at many companies worldwide, and we chose Boldare because they were a good cultural fit, they had done good projects in the past, and we liked their approach. Boldare understood very quickly what we wanted, and they understood the challenges. They worked on a very clean, Agile project. Boldare presented us with ideas that made a lot of sense.

Could you provide a sense of the size of this initiative in financial terms?

It cost between $50,000 and $100,000.

What is the status of this engagement?

We still maintain an ongoing relationship with them.

Could you share any statistics or metrics from this engagement?

I can’t disclose anything specific, but we’ve definitely seen improvements. The presentation of our data is a lot better, much more intuitive, and easier to manipulate by our users. Defects and malfunctions are rare. The system is very stable.

How did Boldare perform from a project management standpoint?

We used JIRA and Basecamp, and they worked very well. We never had any major issues with delayed work or unresponsiveness.

What distinguishes Boldare from other providers?

I would say their technical know-how and their practical experience was a huge differentiator. Boldare was able to guide us, and they understood quickly what kind of technical challenges we had – sometimes better than our own people. When working with them, we didn’t only save time, but they also built us a long-term solution. You don’t always get that when you work with contractors, and I feel like it’s even more uncommon with offshore providers.

In hindsight, are there areas in which they could improve, or things you might do differently?

It would have been nice to see and work with the project management tool before we started working on the project itself, so that we could get used to it. I think everything else went well.