Can you share any information that demonstrates the impact that this project has had on your business?
Without the website, our company essentially would not exist. The project guided us through core matters such as pricing, marketing strategy, product development, and so forth. Now that the soft launch is complete, we now have the opportunity to start our promotional efforts.
How was project management arranged and how effective was it?
We were truly impressed with the rigor of their project management techniques and procedures. The Scrum master was the primary enforcer of the plan within Jira, while the entire team utilized Basecamp for ongoing communication. We had direct communication with each team member throughout the project. I found that the team was very transparent with what was involved to achieve certain tasks and proactive in preventing unnecessary delays. If there was a concern or challenge to be managed, we would work directly with the business owner or Scrum master to formulate a solution.
What did you find most impressive about this company?
From the start, Boldare took on a collaborative role to help us achieve excellent results. We never felt that we were just a customer or that they lacked enthusiasm. They demonstrated a true desire to understand and support our business objectives, and this translated into the quality of work they produced. Beyond these qualities, they are also true experts in design and web development.
Are there any areas where they can improve?
The only issue we encountered was that a few edit requests discussed within Basecamp did not get implemented, which we discovered in the testing phase. They made those revisions before launch, but it did cause a short delay. Eventually, we employed a spreadsheet to track required changes. We should have done this earlier in the process, as there were aspects discussed in the early design phase that had later implications but were forgotten.